🍌 Blixart Support Center
How can we help you? Browse our frequently asked questions below or contact us directly.
❓ Frequently Asked Questions (FAQ)
How does Blixart work?
- Open the app and tap "Select Photo" button
- Choose a photo from your gallery or take a new one
- Select your desired artistic theme (Cartoon, Anime, Cyberpunk, etc.)
- Tap "Transform" button and wait for AI processing (10-30 seconds)
- View, save, or share your transformed photo!
Are my photos safe?
Yes, absolutely! Your photos are only temporarily uploaded for AI processing and immediately deleted from our servers after processing is complete. No photos are stored permanently. All data transmission is encrypted via HTTPS connections.
Do I need an internet connection?
Yes, Blixart requires an internet connection because it uses cloud-based AI services. Photo processing occurs on our cloud servers and results are sent back to your device.
What themes are available?
Blixart currently offers 20+ artistic themes: Video Game, Cartoon, Anime, Pixel Art, Cyberpunk, Watercolor, Comic, Claymation, Miniature Diorama, Papercraft, Pixar 3D, Fantasy Anime, and more! New themes are added regularly.
Can I use it for free?
Yes! Blixart is completely free to use with a daily limit of transformations. Unlimited usage and premium themes are available through subscription options.
How long does processing take?
Photo transformation typically takes 10-30 seconds. Processing time may vary based on image size, selected theme, and current server load. You can see real-time progress during processing.
I get "Processing Failed" error, what should I do?
- Check your internet connection
- Close and reopen the app
- Try a smaller image file
- Select a different theme
- If the issue persists, email us: support@bananaiart.app
How do I cancel my subscription?
You can cancel your subscription as follows:
- On your iPhone, go to Settings > [Your Name] > Subscriptions
- Find Blixart and tap "Cancel Subscription"
- Or manage via App Store > Profile > Subscriptions
🐛 Report a Bug
Found a bug? Please email us with the following information:
- Your device model (e.g., iPhone 15 Pro)
- iOS version (Settings > General > About)
- Blixart app version
- Step-by-step description of the issue
- Screenshot or screen recording (if available)
💡 Suggestions
Have an idea for a new theme or feature? We'd love to hear from you!
Send Suggestion